COLLAB THERAPY PRIVACY POLICY

Collab Therapy recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.collabtoday.in/ (the “Site”), our service booking domain. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Collabtherapy.in and Collabtoday.in is the property of Collab Therapy, a unit of InitiativeHumanity (OPC) Private Limited. InitiativeHumanity (OPC) Private Limited is an Indian Company registered under the Companies Act, 2013 having its registered office at FLAT NO 17 B, 80, SFS G 8,, AREA RAJORI GARDEN, DELHI, New Delhi, Delhi, India, 110064 and branch office B-67 – Third Floor, Mayapuri Industrial Area Phase I, New Delhi, 110064.

 

PERSONAL INFORMATION WE COLLECT

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages, products and services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

 

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, debit card numbers, UPI ids, Net-banking information and third-party wallet information), email address, and phone number. We refer to this information as “Booking Information.”

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Booking information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION

 

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website, or for other promotional purposes.

 

We use information to respond to your requests or questions. We might use your information to confirm your booking for a service.

 

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

 

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

 

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

 

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you book a service from us we'll enroll you in our newsletter.

 

We use information to send you transactional communications. We might send you emails or SMS about your account or a booking.

 

We use the Booking information that we collect generally to fulfill any bookings placed through the Site (including processing your payment information, arranging for shipping, on-site pickup and providing you with invoices and/or booking confirmations). Additionally, we use this Booking information to: Communicate with you; Screen our orders for potential risk or fraud.

 

When in line with the preferences you have shared with us, we provide you with information or advertising relating to our products or services.

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more

generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

 

We share your Personal Information with third parties to help us use your Personal Information, as described above. We might share information with third parties who perform services on our behalf; we might share information with fabricators and vendors who help us execute your ideas, provide material, tools and equipment. Some vendors may be located outside of Delhi. We also use Google Analytics to help us understand how our customers use the Site

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

We may share your information for reasons not described in this policy. We will tell you before we do this.

 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you

 

UPDATES TO THIS POLICY

 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

THIRD PARTY SITES

 

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

 

CONTACT US

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@collabtherapy.in or by mail using the details provided below:

 

B-67 – Third Floor,

Mayapuri Industrial Area Phase I,

New Delhi, 110064, India